Frequently Asked Questions
Everything you need to know about our specialized home care solutions.
What makes Therapy Clean products different from standard cleaners?
Unlike all-purpose cleaners, our formulas are pH-neutral and specifically engineered to safely clean and protect high-end surfaces like granite, stainless steel, and wood without scratching or streaking.
Are your cleaning products safe for homes with pets and children?
Yes, we prioritize safety by using plant-based ingredients and avoiding harsh chemicals like ammonia, bleach, and phosphates, making them safe for use around your family when used as directed.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days to arrive at your doorstep.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, contact our support team for a full refund or replacement.
Do you offer subscription services for recurring deliveries?
Yes! You can choose the 'Subscribe & Save' option on any product page to receive automatic shipments at your preferred frequency while saving 15% on every order.
Can I use the Stainless Steel Cleaner on black stainless steel appliances?
Absolutely. Our Stainless Steel Cleaner & Polish is safe for all finishes, including traditional, black, and fingerprint-resistant stainless steel surfaces.